Here is a clean, dedicated Shipping & Delivery Policy page. This is stripped of the refund terms so you can list it as its own separate link in your website footer or funnel.

SHIPPING & DELIVERY POLICY

Thank you for choosing us to help support your mobility and comfort. We are committed to delivering your order quickly, securely, and transparently. Please review our shipping practices and policies below.

1. Processing & Fulfillment Times

• Standard Processing: All orders are processed, packed, and prepared for shipment within 1 to 3 business days (excluding weekends and major tracking holidays).

• Tracking Activation: Once your package is scanned by our carrier, a shipping confirmation email containing your tracking number will be automatically sent to you. Please allow 24 to 48 hours for the carrier portal to update with live transit details.

2. Domestic Shipping Rates & Delivery Estimates

We offer several shipping options at checkout to fit your needs. All delivery windows are estimates provided directly by our shipping carriers:

Shipping Method	Estimated Delivery Time	Cost
Standard Ground	3 to 7 Business Days	Calculated at checkout
Expedited Shipping	2 to 3 Business Days	Calculated at checkout
Overnight Express	1 Business Day	Calculated at checkout

Please note: Delivery times may be slightly extended during high-volume peak seasons or unexpected regional weather events.

3. Address Accuracy & Modifications

• Customer Responsibility: It is the customer’s sole responsibility to ensure that the shipping address entered at checkout is completely accurate and includes all necessary apartment, suite, or unit numbers.

• Changes to Orders: If you notice an error in your address, please contact our customer support team immediately. We will attempt to update it before fulfillment. However, once an order has been processed or dispatched by our warehouse, we cannot alter the destination, reroute the package, or issue a refund for the error.

4. Lost, Stolen, or Undelivered Packages

• Transfer of Liability: Once a package leaves our fulfillment facility and is accepted by the postal carrier, custody and delivery liability transfer entirely to the carrier.

• Confirmed Deliveries: We are not responsible or liable for packages that are marked as "Delivered" by the shipping carrier but are missing or stolen from your property.

• Action Steps: If your tracking states your package was delivered but you cannot locate it, we recommend checking with household members, neighbors, building management, and your local post office branch before filing a formal missing mail claim directly with the carrier.

5. Damaged or Defective Deliveries

• If your items arrive damaged or defective due to transit handling or manufacturing errors, you must report the issue to our support team within 48 hours of delivery.

• Please provide your order number alongside clear photographic evidence of the damage. Approved claims will receive an immediate replacement shipment at no additional cost to you.